Freestanding Floor Mount Tub Filler with Handheld Shower Roman Bathtub Faucet by Finish, Swivel Spout with Brass Rough-in and Water Hose

Yes, absolutely. It features standard male threaded 1/2" NPT inlets and outlets, which are fully compatible with standard U.S. and Canadian plumbing configurations. No adaptors are needed.

Yes, a heavy-duty, solid brass rough-in shower valve is included in the complete set. You do not need to purchase a separate valve body (like Delta or Moen) to complete the installation.

Yes. This SHAMANDA shower system is officially cUPC and CEC certified. It fully complies with North American plumbing safety and water efficiency codes, ensuring it is safe for your home and approved by professional plumbers.

We offer a 30-day return policy for unused items in original packaging. Please contact our customer service to initiate a return. Refunds & Returns

While a comprehensive, step-by-step installation guide (available as a downloadable PDF on our page) and all standard mounting hardware are provided, we strongly recommend hiring a licensed professional plumber for the initial rough-in wall installation to ensure perfect alignment and zero leaking risks.

The entire system is built with commercial-grade materials: SUS304 Stainless Steel for the 10" rain head and faceplate, and Solid Brass for the valve body and shower holder. The advanced multi-layer finish passes rigorous salt-spray tests to ensure it remains rust-free, anti-fingerprint, and tarnish-resistant for years.

SHAMANDA Warranty at a Glance

1. General Coverage

• Residential Use: Limited Lifetime Warranty on the structure and finish (for as long as you own your home).
• Commercial Use: 5-Year Limited Warranty.
• Rental Property: 10-Year Limited Warranty.

2. Component Specifics

• Cartridges: 5 Years coverage.
• Electronic Parts: 3 Years (Residential) / 1 Year (Commercial).
• Consumables (1 Year): Includes sprayer hoses, handheld showers, tub spouts, and aerators.

3. Key Terms & Exclusions

• Professional Installation: Must be installed by a professional to ensure warranty validity.
• Labor Costs: Warranty covers replacement parts only. SHAMANDA does not reimburse plumber fees or any third-party labor costs.
• Secondary Damage: We are not responsible for water damage to floors or walls caused by improper installation or product failure.
• Proper Care: Avoid abrasive cleaners or harsh chemicals (bleach/ammonia) to preserve the finish.

4. How to Claim

Please email service@shamanda.com with your Order ID and photos/videos of the issue. We will provide a repair or replacement for any verified defects.

🔗 Full Warranty Policy

We offer a 30-day return policy for unused items in original packaging. Please contact our customer service to initiate a return.

Use a soft cloth with 50/50 white vinegar and water or a citric acid solution. Never use bleach, hydrochloric acid, steel wool, or hard brushes.

We're here to help! If you have any other questions about our products, installation, compatibility, or anything else, please feel free to contact us directly:

• Live Chat: Click the chat icon in the bottom right corner to talk with our support team instantly
• Email: service@shamanda.com
   (we typically reply within 24 hours)
• Phone: +1917-764-8908
• Contact Form: Fill out the form on our Contact Us page

Our customer service team is available Monday through Friday, 9 AM - 10 PM EST. We respond to all inquiries within 24 hours. Don't hesitate to reach out — we're always happy to assist you! 😊