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Free Shipping on Orders $60+ |4th of July Saleย |Save $60 on $299+ | Save $100 on $499+ | Save $200 on $799+ [AUTO APPLIED]
Free Shipping on Orders $60+ | Father's Day Deal: Save $60/$100/$200 on $299+/$499+/$799+ [AUTO APPLIED]
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Brushed Gold / SUS304 / 13.2*11.2*3.5 inches
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Brushed Nickel / SUS304 / 13.2*11.2*3.5 inches
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Matte Black / SUS304 / 13.2*11.2*3.5 inches
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Brushed Gold / SUS304 / 13.2*11.2*3.5 inches
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Brushed Nickel / SUS304 / 13.2*11.2*3.5 inches
Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black single-hole-basin-faucet-1-2gpm-pop-up-drain Matte Black / SUS304 / 13.2*11.2*3.5 inches

Waterfall Single Hole Bathroom Faucets with Pop-Up Drain Deck Mount Single-Handle Basin Mixer Faucet, 1.2GPM - Brushed Gold, Brushed Nickel, Matte Black

LIMITED 4th of July Sale
Save $60
On purchases of $299+
Save $100
On purchases of $499+
Save $200
On purchases of $799+
โœ… Autoโ€‘applies at checkout Ends soon
Save 20%
$77.00
$77.00 - $80.00
$77.00
$61.29
$61.29 - $64.07
$61.29
SKU 27001B
Color: Matte Black
Material: SUS304
Dimension: 13.2*11.2*3.5 inches
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Fast & Free Shipping Fast & Free Shipping

Enjoy free shipping on all orders over $60. Valid for the contiguous U.S. only (Excludes AK, HI, and PR).

30-Day Return Guarantee 30-Day Return Guarantee

30-Day Happiness Guarantee

Not the right fit for your bathroom? No problem! We are offering:

  • 30-Day Window:ย Exclusive to official website orders.
  • Quality Issues:ย Full refund or replacement (we cover shipping).
  • Change of Mind:ย Return shipping deducted; items must be clean and in original packaging.

Learn more about ourย warranty and return policies.

Shipping & Delivery Shipping & Delivery

SHAMANDA provides worry-free shipping across the U.S. mainland.


โ€ข Order Processing Time: 1-2 business days.
โ€ข Small Packages (FedEx): 3-7 business days.
โ€ข Large/Fragile Items (Truck): 5-15 business days.
โ€ข Products may ship from different warehouses; multiple items may arrive separately.
โ€ข Tracking details will be emailed once shipped.
โ€ข For delivery assistance, contact service@shamanda.com with your order number.

For more details, see our Shipping Policy page.

Why Buy from Shamanda Why Buy from Shamanda

โ€ข Authentic Products: Shop directly from SHAMANDA.COM to ensure you receive genuine, high-quality fixtures with original factory packaging.
โ€ข Complete Collection: Explore our full range of bathroom systemsโ€”from luxury rainfall showers to waterfall tub fillersโ€”all designed for seamless coordination.
โ€ข Expert Technical Support: Get dedicated assistance from our product experts. We provide professional installation guidance and support between 9:00 am โ€“ 10:00 pm (Mon-Fri).
โ€ข Official Site Exclusives: Enjoy special promotions, seasonal deals, and early access to new arrivals available only on our official store.
โ€ข 30-Day Peace of Mind: We offer a hassle-free 30-day return guarantee and clear policies to ensure you are completely satisfied with your purchase.
โ€ข Limited Lifetime Warranty: Purchase with confidence knowing your residential structure and finish are backed by our Limited Lifetime Warranty (on select models).

View Installation Guide
Product Details โˆ’
โœจ Product Overview & Key Features

๐ŸŒŠ Waterfall Spout Design

This bathroom sink faucet is designed with an elegant waterfall spout, delivering a serene, clear, and steady laminar stream. Enjoy a wonderful visual waterfall experience that is quiet and completely splash-free.

๐Ÿ•น๏ธ Single-Handle Precision

The smooth single-lever handle makes it effortless to regulate water temperature and flow rate with precision, presenting an aesthetic, smooth water stream suited for modern living.

๐Ÿ›ก๏ธ Premium Ceramic Disc Cartridge

Equipped with a high-grade ceramic disc cartridge tested for 500,000 cycles to guarantee superior durability, smooth drip-free operation, and long-term reliability for your faucet.

๐Ÿš€ cUPC Certified Quick-Connect Hoses

Features an easy DIY quick-connect design and includes 60cm (23.6") thickened SUS304 stainless steel braided supply lines with US standard 9/16-24 UNEF connectors (Burst-proof to 3.5Mpa).

๐Ÿ’ก Notice on Pop-Up Drain: The included pop-up drain assembly is engineered specifically for bathroom basins/sinks with an overflow hole.
๐Ÿ“ Product Specifications
Application Bathroom Sink / Hotel Vanity
Available Finishes Brushed Gold, Brushed Nickel, Matte Black
Material SUS304 Stainless Steel Construction
Cartridge Ceramic Disc Cartridge (500,000 cycles tested)
Hot & Cold Water Yes (Dual Temperature Control)
Water Flow 1.2 GPM (Water Efficient)
Water Supply Hoses 60cm (23.6") SUS304 Braided, US 9/16-24 UNEF Connector, 3.5Mpa Pressure Resistance, cUPC Certified
Pop-Up Drain All premium plastic construction with matching Stainless Steel pop-up cap (with overflow)
Technical Support Free physical installation manual in box & online technical guidance
๐Ÿ“ฆ What's In The Box
Package Contents Diagram

Package Components:

  • 1x Waterfall Bathroom Faucet (SUS304 Body)
  • 1x Matching Pop-Up Drain Assembly (With Overflow)
  • 2x 60cm (23.6") cUPC Hot & Cold Supply Lines (9/16-24 UNEF)
  • 1x Built-in 500,000-cycle Ceramic Disc Cartridge
  • 1x Complete Quick-Connect Mounting Hardware Kit
  • 1x User Installation & Care Manual
๐Ÿ“ Dimensions & Installation Specs
Product Dimensions Diagram

Size & Fitment Details:

  • Installation Type: 1-Hole Deck Mounted Installation
  • Mounting Hole Size: 1.38" - 1.57" (35mm - 40mm)
  • Supply Line Specs: 23.6" (600mm) with standard US 9/16-24 UNEF nuts
  • Spout Reach: Optimized waterfall angle preventing basin splash
๐Ÿ“„ Technical Documentation & Manual
๐Ÿ“•

Installation & Specification Guide (PDF)

Download step-by-step assembly instructions, dimensions schematics, and maintenance guides.

Download Manual (PDF)
โ“ Frequently Asked Questions (FAQ)
Will this faucet connect to US standard shut-off valves?
Yes, the faucet comes equipped with 23.6" (60cm) cUPC certified braided supply hoses featuring standard US 9/16-24 UNEF connectors, making installation direct and simple without extra adapters.
Does the included pop-up drain fit sinks without an overflow hole?
No, the included drain assembly is designed specifically for basins with an overflow hole. If your sink does not have an overflow, a non-overflow drain will be required.
How reliable is the ceramic cartridge?
The ceramic disc cartridge has passed strict factory durability testing of over 500,000 cycles, effectively preventing drips and leaks for long-term everyday use.
How can I get installation assistance?
We include a printed step-by-step instruction guide in the box. You can also download the PDF manual directly from this page or reach out to our online technical support for help.
Return & Exchange +

30-Day Return & Exchange Policy

Start a return:ย Contactย service@shamanda.com. Unauthorized returns won't be accepted.

Return Window:ย Within 30 days of receipt.

Condition:ย Brand-new, unused, complete, with original tags & packaging.

Return Shipping:ย Buyer pays unless quality issue.

Restocking Fee:ย May be deducted if item not in original condition.

How to Return

  1. Log in โ†’ My Order โ†’ Return
  2. Select items, choose reason, submit
  3. Package securely
  4. Ship via trackable method. Provide tracking number & carrier. Untracked returns delay refund.

Non-Returnable Items

Clearance / Customized / Flash Deals / Offline purchases / "Non-Returnable" items / Unauthorized returns

Refund Notes

Credit card refunds may take one billing cycle.ย Do not file chargebackย during return process.

Defective Returns

Qualify if: defective, wrong item, missing parts, or damaged.

Inspect within 48 hours.ย Provide: order confirmation, item number, QTY, photos/video.

Within 30 days: refund or exchange. After 30 days: manufacturer's warranty applies.

Supplement

  • Damaged in shipping:ย Report within 48 hours. Keep item & packaging.
  • Undeliverable/Refused:ย Penalty may apply (extra shipping/handling fees).
Warranty +

SHAMANDA Warranty at a Glance

1. General Coverage

  • Residential Use: Limited Lifetime Warranty on the structure and finish (for as long as you own your home).
  • Commercial Use: 5-Year Limited Warranty.
  • Rental Property: 10-Year Limited Warranty.

2. Component Specifics

  • Cartridges: 5 Years coverage.
  • Electronic Parts: 3 Years (Residential) / 1 Year (Commercial).
  • Consumables (1 Year): Includes sprayer hoses, handheld showers, tub spouts, and aerators.

3. Key Terms & Exclusions

  • Professional Installation: Must be installed by a professional to ensure warranty validity.
  • Labor Costs: Warranty covers replacement parts only. SHAMANDA does not reimburse plumber fees or any third-party labor costs.
  • Secondary Damage: We are not responsible for water damage to floors or walls caused by improper installation or product failure.
  • Proper Care: Avoid abrasive cleaners or harsh chemicals (bleach/ammonia) to preserve the finish.

4. How to Claim

Please email service@shamanda.com with your Order ID and photos/videos of the issue. We will provide a repair or replacement for any verified defects.

๐Ÿ”— Full Warranty Policy

โœจ Product Overview & Key Features

๐ŸŒŠ Waterfall Spout Design

This bathroom sink faucet is designed with an elegant waterfall spout, delivering a serene, clear, and steady laminar stream. Enjoy a wonderful visual waterfall experience that is quiet and completely splash-free.

๐Ÿ•น๏ธ Single-Handle Precision

The smooth single-lever handle makes it effortless to regulate water temperature and flow rate with precision, presenting an aesthetic, smooth water stream suited for modern living.

๐Ÿ›ก๏ธ Premium Ceramic Disc Cartridge

Equipped with a high-grade ceramic disc cartridge tested for 500,000 cycles to guarantee superior durability, smooth drip-free operation, and long-term reliability for your faucet.

๐Ÿš€ cUPC Certified Quick-Connect Hoses

Features an easy DIY quick-connect design and includes 60cm (23.6") thickened SUS304 stainless steel braided supply lines with US standard 9/16-24 UNEF connectors (Burst-proof to 3.5Mpa).

๐Ÿ’ก Notice on Pop-Up Drain: The included pop-up drain assembly is engineered specifically for bathroom basins/sinks with an overflow hole.
๐Ÿ“ Product Specifications
Application Bathroom Sink / Hotel Vanity
Available Finishes Brushed Gold, Brushed Nickel, Matte Black
Material SUS304 Stainless Steel Construction
Cartridge Ceramic Disc Cartridge (500,000 cycles tested)
Hot & Cold Water Yes (Dual Temperature Control)
Water Flow 1.2 GPM (Water Efficient)
Water Supply Hoses 60cm (23.6") SUS304 Braided, US 9/16-24 UNEF Connector, 3.5Mpa Pressure Resistance, cUPC Certified
Pop-Up Drain All premium plastic construction with matching Stainless Steel pop-up cap (with overflow)
Technical Support Free physical installation manual in box & online technical guidance
๐Ÿ“ฆ What's In The Box
Package Contents Diagram

Package Components:

  • 1x Waterfall Bathroom Faucet (SUS304 Body)
  • 1x Matching Pop-Up Drain Assembly (With Overflow)
  • 2x 60cm (23.6") cUPC Hot & Cold Supply Lines (9/16-24 UNEF)
  • 1x Built-in 500,000-cycle Ceramic Disc Cartridge
  • 1x Complete Quick-Connect Mounting Hardware Kit
  • 1x User Installation & Care Manual
๐Ÿ“ Dimensions & Installation Specs
Product Dimensions Diagram

Size & Fitment Details:

  • Installation Type: 1-Hole Deck Mounted Installation
  • Mounting Hole Size: 1.38" - 1.57" (35mm - 40mm)
  • Supply Line Specs: 23.6" (600mm) with standard US 9/16-24 UNEF nuts
  • Spout Reach: Optimized waterfall angle preventing basin splash
๐Ÿ“„ Technical Documentation & Manual
๐Ÿ“•

Installation & Specification Guide (PDF)

Download step-by-step assembly instructions, dimensions schematics, and maintenance guides.

Download Manual (PDF)
โ“ Frequently Asked Questions (FAQ)
Will this faucet connect to US standard shut-off valves?
Yes, the faucet comes equipped with 23.6" (60cm) cUPC certified braided supply hoses featuring standard US 9/16-24 UNEF connectors, making installation direct and simple without extra adapters.
Does the included pop-up drain fit sinks without an overflow hole?
No, the included drain assembly is designed specifically for basins with an overflow hole. If your sink does not have an overflow, a non-overflow drain will be required.
How reliable is the ceramic cartridge?
The ceramic disc cartridge has passed strict factory durability testing of over 500,000 cycles, effectively preventing drips and leaks for long-term everyday use.
How can I get installation assistance?
We include a printed step-by-step instruction guide in the box. You can also download the PDF manual directly from this page or reach out to our online technical support for help.

30-Day Return & Exchange Policy

Start a return:ย Contactย service@shamanda.com. Unauthorized returns won't be accepted.

Return Window:ย Within 30 days of receipt.

Condition:ย Brand-new, unused, complete, with original tags & packaging.

Return Shipping:ย Buyer pays unless quality issue.

Restocking Fee:ย May be deducted if item not in original condition.

How to Return

  1. Log in โ†’ My Order โ†’ Return
  2. Select items, choose reason, submit
  3. Package securely
  4. Ship via trackable method. Provide tracking number & carrier. Untracked returns delay refund.

Non-Returnable Items

Clearance / Customized / Flash Deals / Offline purchases / "Non-Returnable" items / Unauthorized returns

Refund Notes

Credit card refunds may take one billing cycle.ย Do not file chargebackย during return process.

Defective Returns

Qualify if: defective, wrong item, missing parts, or damaged.

Inspect within 48 hours.ย Provide: order confirmation, item number, QTY, photos/video.

Within 30 days: refund or exchange. After 30 days: manufacturer's warranty applies.

Supplement

  • Damaged in shipping:ย Report within 48 hours. Keep item & packaging.
  • Undeliverable/Refused:ย Penalty may apply (extra shipping/handling fees).

SHAMANDA Warranty at a Glance

1. General Coverage

  • Residential Use: Limited Lifetime Warranty on the structure and finish (for as long as you own your home).
  • Commercial Use: 5-Year Limited Warranty.
  • Rental Property: 10-Year Limited Warranty.

2. Component Specifics

  • Cartridges: 5 Years coverage.
  • Electronic Parts: 3 Years (Residential) / 1 Year (Commercial).
  • Consumables (1 Year): Includes sprayer hoses, handheld showers, tub spouts, and aerators.

3. Key Terms & Exclusions

  • Professional Installation: Must be installed by a professional to ensure warranty validity.
  • Labor Costs: Warranty covers replacement parts only. SHAMANDA does not reimburse plumber fees or any third-party labor costs.
  • Secondary Damage: We are not responsible for water damage to floors or walls caused by improper installation or product failure.
  • Proper Care: Avoid abrasive cleaners or harsh chemicals (bleach/ammonia) to preserve the finish.

4. How to Claim

Please email service@shamanda.com with your Order ID and photos/videos of the issue. We will provide a repair or replacement for any verified defects.

๐Ÿ”— Full Warranty Policy

Frequently Asked Questions

find answers to common questions about our products

Does this shower system fit standard U.S. plumbing connections?

Yes, absolutely. It features standard male threaded 1/2" NPT inlets and outlets, which are fully compatible with standard U.S. and Canadian plumbing configurations. No adaptors are needed.

Is the rough-in shower valve included in the package?

Yes, a heavy-duty, solid brass rough-in shower valve is included in the complete set. You do not need to purchase a separate valve body (like Delta or Moen) to complete the installation.

Is this product cUPC and CEC certified for North America?


Yes. This SHAMANDA shower system is officially cUPC and CEC certified. It fully complies with North American plumbing safety and water efficiency codes, ensuring it is safe for your home and approved by professional plumbers.